Your IT. Secured.

hbs connect is a managed IT specialist based in Wexford, Ireland. We bolt onto your business as your complete IT team — handling everything from cybersecurity to helpdesk, so your team can focus on the business, not the IT.

Current Status

Endpoints monitored: 47 / 47 OK
Patch compliance: 98% OK
Active threats: 0 Clear
Backup status: 03:00 ✓ OK
Open tickets: 2 Active
Uptime (30d): 595.9%
Threats blocked: 853
Patches applied: 72
Avg. response time: < 1 hr
Backup Verified: All 47 endpoints · 03:00

Trusted by

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Our Approach

Everything we do filters through three principles

Zero-compromise

Cyber Security

Every environment built around the NIST framework. Huntress managed EDR protects your endpoints and identities around the clock — identify, protect, detect, respond, recover.

Microsoft 365, done right

Workplace Productivity

Microsoft 365 Business Premium, properly configured and managed. Teams, SharePoint, Intune, Conditional Access — your people get the most out of every tool.

Always recoverable

Business Continuity

Immutable daily backups, cloud-first infrastructure, redundant connectivity. If the worst happens, we already have a plan to get you back fast.

What's Included

One service. Predictable monthly billing.

Managed IT isn't a menu of features. It's a complete service, scoped per user, device, and licence. Here's what's inside.

IT Support

Unlimited remote helpdesk and proactive maintenance. Real people, fast response, plain English every time.

Cyber Security

Huntress managed EDR, email security, DNS filtering, awareness training, NIST-aligned architecture — the full security stack, always on.

IT Management

Endpoint monitoring, vulnerability management, asset tracking, and detailed reporting.

Workplace Productivity

Microsoft 365 Business Premium — Teams, SharePoint, OneDrive, Intune, Defender.

Business Continuity

Daily verified backups, disaster recovery planning, and cloud infrastructure that keeps you running.

Networking & More

UniFi networking, Azure cloud, business broadband, telephony, managed print — the full stack.

Technology Partners

Built on tools we trust

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Why Choose Us

IT support that actually feels human

Most IT companies talk about technology. We talk about your business. Our team comes from customer service backgrounds — we know what it means to actually solve a problem for someone.

Local & in the trenches with you

Based in Wexford, serving the South East. We're on the ground, on-site when needed, and we know the local business community. When you call, you talk to someone who knows your name — and your business.

Plain English, always

No jargon, no acronym soup, no talking down. Our team comes from customer service backgrounds first — we explain IT like human beings, because that's how it should be done.

Proactive, not reactive

We find and fix problems before your phone rings. That's the whole point.

Security from day one

Every environment we build is designed around cybersecurity from the start. No bolt-ons.

Predictable monthly cost

Predictable monthly billing, scoped per user, device, and licence. No surprise invoices, no per-ticket billing, no hidden extras.

Your virtual CIO

We don't just fix things. We understand your business and act as part of your team.

Client Feedback

What our clients say

Professional Services
"We have partnered with HBS on numerous projects over the past few years. We are extremely happy with the services provided by them. Helmut and his excellent team also look after our IT needs and our IT security and always found them to be available and responsive to our needs. They have an excellent understanding of our industry and our own business objectives, delivering a real value-added service."
Food Manufacturing
"Working with the team at HBS Connect has been great — any issues are looked after right away no matter how small they are. The insight from Helmut and Shane has been a great help to us in improving our current systems and processes, along with future proofing and ensuring our data is kept safe at every stage."
Construction & Real Estate
"HBS Connect take care of all of our IT needs. They're reliable, quick to respond, and always explain things in a way that makes sense. It's great knowing our IT is taken care of by such an efficient team."
Charities & Not-for-Profits
"We've been consistently impressed with the service provided by Helmut and his team at HBS Connect. From installing our network to ongoing software and hardware support, they have been prompt, efficient, and generous throughout. Their reliability and professionalism have made a real difference to our day-to-day operations as an animal welfare organisation."

How It Works

Five steps from hello to handled

IT Review
We sit down with you, learn how your business runs, and find exactly where we can help. No commitment, no jargon. If we're not the right fit, we'll say so.
Tailored Proposal
A clear written proposal with a predictable monthly cost, broken down per user, device and licence. No surprises, no upsells, no pressure. You see exactly what's included and what it costs before you commit.
Smooth Onboarding
We handle the paperwork, account hand-overs, and team briefings. Minimal disruption to your day. We work around your business, not the other way round.
Build & Migrate
We migrate your data and bring your environment up to our security baseline. Microsoft 365, endpoint protection, backups, MFA, monitoring — all wired in and verified before day one.
Ongoing Partnership
We become your IT team. Helpdesk, security, strategy, and steady improvements — all on one predictable monthly bill. You focus on your business, we handle the rest.

Common Questions

What is managed IT?

Managed IT is a comprehensive IT service on a single, predictable monthly bill. It covers helpdesk, cybersecurity, Microsoft 365, backups, monitoring, patching, and advice, all handled by one team. You stop paying per-incident and stop worrying about who fixes what. We become your IT department.

What size businesses do you work with?

We work with businesses from 5 to 200 IT users. Small enough to need a proper IT partner, large enough to care about doing it right. If you're unsure whether you're a fit, book a free IT review and we'll tell you honestly.

How much does it cost?

Pricing is built per user, per device, and per licence. Predictable monthly billing, broken down line by line. No surprise invoices, no per-incident charges. We confirm your exact monthly figure at your free IT review.

How long is the agreement?

Our standard managed IT agreement runs for 12 months. In certain circumstances we can offer a shorter 30-day rolling arrangement. We'll discuss what fits your business at the IT review.

What happens when something breaks?

You log a ticket or pick up the phone. A real person in Wexford answers. Most issues are resolved remotely within the hour. For anything on-site, we're typically there same day. You're not stuck in a queue behind 10,000 other tickets.